SCORM courses not marking as completed? The problem may be the browser.
Since Internet Explorer versions 10 and 11 were released, there have been many reports of SCORM courses not marking as completed in an LMS environment. Other browsers are not having this problem. The glitch is believed to be related to a paring back of Flash support in the recent releases of Internet Explorer. Fortunately, there is a workaround. If IE 10 and 11 users run the browser in “compatibility view,” SCORM tracking and course completion should work properly.
What is compatibility view? Compatibility view is a feature built into more recent versions of Internet Explorer. It allows the browser to present browser-based applications, designed for earlier versions of Internet Explorer, to continue to function as originally developed. Learn how to enable compatibility view.
You may not need to worry. Some authoring tools have already responded to this issue by providing software updates that will generate the additional code needed for SCORM courses to track correctly in recent releases of Internet Explorer. However, if you do experience course tracking problems in your LMS, enabling compatibility mode could resolve the issue.
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Diane St Martin
President at CDT MicroGraphics, Inc.
Responsible for Company management, direction and growth through a thirty year evolution in online knowledge strategies and solutions. Responsibilities and activities have included consulting and implementation of knowledge solutions, design and development of custom services, products and solutions for large national and international organizations, design and development of proprietary knowledge products, managing a design and development staff (in-house and remote), and establishing and advancing numerous strategic partnerships. Actively involved in industry groups, associations, events, and publications to be current and knowledgeable of evolving strategies, products, processes, platforms, and solutions.
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